News & Events

Creating a Culture of Continuous Improvement

Recently, we met with a new client and discussed previously completed projects.  He said, “yeah, we worked on this issue a couple of years ago, but here we are again, [and production is] down for the same problem.”  The root cause of this production failure could have been prevented.  Prior to the failure a Lean/Six Sigma project was initiated by an employee who created a potentially good solution.  When the project was completed, implementing the process change and behaviors on the production floor were unchanged.  Management applauded the effort but the change never became a sustainable solution.

Continuous Improvement is challenging, especially when change is not followed-up or acted upon.  When improvement is considered finished and not sustained, the improvement ceases being continuous.  Continuous Improvement is not a continual line of discrete process improvement projects; it is ensuring change becomes a new standard in how things are done within the organization.

Sometimes follow-up activity is the responsibility of a Quality Assurance person or a Continuous Improvement Engineer, who can answer questions and make the necessary changes because of problems that weren’t revealed in the project.  However, change and improvement doesn’t really become effective until the reinforcement of modified behavior is part of a daily routine, for both the management team and the employees.  Once management establishes an expectation, which was derived from a revised process, it is important employee behaviors are modified.  The effective adoption of a changed process will become the accepted standard.

A Lean Culture, or a Culture of Continuous Improvement becomes highly effective when both the management team and the employees are working on improvement concurrently.  When improvement becomes part of your culture it is a common expectation and everyone is an agent of change.  Management is no longer concerned with administering change because it is a valued element of an organization’s identity; people are problem solving and working on the next issue.  The need to manage change becomes a minimal effort because systems and behaviors encourage improvement and problem solving.

Toyota says, when there is no problem, then that is a problem.  For them, there is a “healthy sense of paranoia” that always says that there is something left to improve.

Posted by ProSolve in Industrial Engineering, Lean, News & Events, Operations Management, Productivity
TDG Awareness – TDG Act & Regulations Enforcement

TDG Awareness – TDG Act & Regulations Enforcement

Across Canada, increased enforcement of the TDG Act and Regulations, which include CSA Standard B620, will continue. Are you a Registered Facility for highway tank inspection, test, repair, manufacture, assembly and / or modification services? If so, you must ensure you are only engaging in the work for which you are registered. Otherwise, be sure to amend your Facility Registration (https://caar.org/images/pdf/16-0074E_1309-03_E.pdf).

How can I ensure my business operations are compliant?

Take the following steps:

  • Review and confirm your actual highway tank designs relative to the requirements of the current CSA Standard B620.
  • Make sure that your customers’ highway tanks comply with the requirements.
  • Plan to review the anticipated changes in CSA Standard B620 for release in 2020.
  • Confirm that your Design Engineer has the knowledge and experience to address any issues that you may face.
  • Make sure that you comply with the welding requirements of CSA Standard B620.
  • Review your Quality Control Manual for relevance and compliance.

What could happen?

If you are not compliant, you could:

  • be directed to issue a notice of defective construction or recall to your customers,
  • face levied fines for each offence of noncompliance, or
  • face up to two years imprisonment for indictable offences. 

So, you should conduct your business in compliance with the Act and Regulations. Check and confirm your Facility Registration Certificate today.

If you have received notice from a regulatory inspection that non-compliance details exist within your operation, or if you have received notice of non-compliance with the TDG Act and Regulations, please call 780-414-1895 or email us at info@prosolve.ca. We will either answer your questions immediately or quickly get the answers that you need to maintain the operation of your business.

If you have any other issues about the design, manufacture, assembly, operation, inspection, test, repair, modification and / or retest of any highway tank, call now. We can help.

Posted by ProSolve in Mechanical Engineering, News & Events, TDG

ProSolve Bolsters Team with New Leadership and Experience

David Hall, President, ProSolve Consulting Ltd., is pleased to announce that Greg Hastings joined the ProSolve Team on May 21, 2019.  Greg brings 30 years of leadership and manufacturing experience to ProSolve, to fulfill the role as Vice President, Operations Management, leading Operations Management and Industrial Engineering projects for clients.

Greg comes to ProSolve from Portland, Oregon where he was most recently the Quality and Continuous Improvement Manager for Ran Tech Engineering and Aerospace Inc. He has spent the last 10 years in the aerospace industry.

Previously, he held leadership positions in the semiconductor, factory automation, and transportation industries. Greg is a leader in Lean Manufacturing where in different organizations he adopted a Lean culture, concepts and practices. Greg also chaired the High Desert Enterprise Consortium, which enabled over 20 companies in the Central Oregon area to take Lean courses, to enable learning tours of companies, and to provide outside insight into large, lean transformation programs.

Allister MacIsaac continues his leadership with ProSolve in the role of Vice President, Business Development. Allister will continue to focus on client relationship management, new project developments, marketing, and business leadership for the organization.

Since 1987, ProSolve continues to provide services and deliver value to its clients in three areas:  Operations Management, Industrial Engineering, and Mechanical Engineering.  Skilled and experienced team members provide leadership and project management in the areas of Process Improvement, Lean Manufacturing, Organizational Development, Management Systems (Quality, Environmental, OH & S to satisfy ISO and AS series of Standards), Six Sigma, Facilities Planning, Production Planning, Inventory Control, Time and Motion Studies, Product Design Engineering, Transportation Regulatory Compliance (CSA B620), 3D modeling, and Finite Element Analysis.  All services are driven to provide operational excellence and comprehensive solutions for every client.

Find more information about ProSolve’s leadership team, see https://www.prosolve.ca/about-us/

David Hall

Greg Hastings

Allister MacIsaac

Posted by ProSolve in Industrial Engineering, Lean, Mechanical Engineering, News & Events, Operations Management
Successful ProSolve event demonstrates industry commitment

Successful ProSolve event demonstrates industry commitment

On April 17th, 2019 ProSolve Consulting Ltd. hosted a CSA B620-20 event that engaged the transportation of dangerous goods industry in Canada. A panel of experts was assembled from the federal and provincial governments with experienced and knowledgeable individuals from industry. The purpose of this event was to heighten awareness of changes to regulations that will come into effect in 2020 and to discuss common challenges within the industry.

There are a number of changes to the current requirements in CSA Standard B620-14 and the proposed CSA Standard B620-20, now under review. ProSolve’s experienced, TC-registered Design Engineers have prepared a white paper outlining those differences. Click here to download a free copy of the report.

The success of the event was due to the diverse range of individuals who attended, consisting of operators, manufacturers, assemblers, modifiers, testing / inspection providers, and members of regulatory and compliance organizations. The audience engaged the panel and speakers, and offered a great deal of value to the discussion. The conversations were meaningful and constructive; it was evident that organizations and individuals present want to improve the industry and contribute to transportation safety.

This commitment to industry improvement and support will develop further with the establishment of a Canadian Highway Tank Industry Association, in which a significant number of participants expressed an interest. If you would like to contribute or learn more, please contact us. We will communicate more in the coming days and weeks.

Thank you to everyone who participated in this event.

Posted by ProSolve in Mechanical Engineering, News & Events, TDG
Western Manufacturing Technology Show

Western Manufacturing Technology Show

ProSolve Consulting is pleased to be a participant in the Western Manufacturing Technology Show on June 4-6, 2019 in Exhibit Hall C at the Edmonton Expo Centre in Edmonton, Alberta.

Come visit us at booth #642.

To register, please visit our feature page.

Posted by ProSolve in Mechanical Engineering, News & Events